Cookie Policy

This Cookie Policy explains how Grocery Marketplace (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website.

This policy should be read together with our Privacy Policy and Terms & Conditions.

What Are Cookies?

Cookies are small text files stored on your computer, mobile phone or other device when you visit a website. Cookies help websites function properly, improve user experience, remember preferences and provide information about how visitors use the website.

How We Use Cookies

We use cookies to:

• Operate our website securely.
• Remember your preferences and settings.
• Keep products in your shopping basket.
• Allow customers to log in securely.
• Process online orders and payments.
• Improve website performance.
• Analyse visitor behaviour.
• Detect fraud and improve website security.
• Provide personalised content where appropriate.

Types of Cookies We Use

1. Strictly Necessary Cookies

These cookies are essential for the website to function correctly and cannot normally be disabled.

Examples include:

• Shopping basket functionality.
• Customer login sessions.
• Security verification.
• Checkout process.
• Payment processing.
• Website load balancing.
• Fraud prevention.

Without these cookies, many parts of the website would not function correctly.

2. Functional Cookies

These cookies remember choices you make to improve your experience.

• Language preferences.
• Location preferences.
• Recently viewed products.
• Saved login preferences.
• User interface settings.

3. Analytics Cookies

Analytics cookies help us understand how visitors use our website so we can improve our services.

These cookies may collect information such as:

• Pages visited.
• Time spent on pages.
• Products viewed.
• Website navigation.
• Device type.
• Browser type.
• General location.

Analytics information is normally collected in an aggregated or anonymised form where possible.

4. Performance Cookies

These cookies help improve website speed, stability and performance by monitoring technical issues and website usage.

5. Marketing Cookies

Marketing cookies may be used to display relevant advertisements and measure advertising effectiveness.

These cookies may be placed by us or trusted third-party advertising partners.

Third-Party Cookies

Some cookies are placed by third-party service providers that help us operate our website.

Examples may include:

• Google Analytics
• Google Maps
• Google reCAPTCHA
• YouTube
• Facebook
• Instagram
• Payment providers
• Delivery partners
• Live chat providers

These third parties have their own privacy and cookie policies.

Managing Cookies

When you first visit our website, you may be asked to accept or manage your cookie preferences.

You can change or withdraw your consent at any time using our cookie settings (where available).

You can also manage cookies through your web browser.

Most browsers allow you to:

• Delete cookies.
• Block cookies.
• Allow only certain cookies.
• Receive notifications before cookies are stored.

Please note that disabling certain cookies may affect website functionality.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation or our services.

The updated version will always be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Cookie Policy, please contact us:

Email: hello@grocerymarketplace.co.uk

Your Rights

If cookies involve the processing of your personal information, your rights are explained in our Privacy Policy. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled unlawfully.

ICO Website: https://ico.org.uk